EMD Fact Sheet                  
Airline Name United Airlines (UA)            
Implementation Date Oct 2014  
   
                   
 Description of fee RFIC RFISC Method Group EMD type ICW Refund Void Exchange
Deposits Down Payments  D 997 Manual SVC  N/A EMD-S N N Y N
Rebooking Fee Intl D 993 Manual SVC  N/A EMD-S Y N Y N
Cancellation Fee D 995 Manual SVC  N/A EMD-S Y N Y N
"Restricted Use" as directed by UA D 98J Manual SVC  N/A EMD-S Y N Y N
Notes:
The date in the manual SVC segment should be the date of EMD issuance
Group Deposit:  UA allows EMDs issued against Claim PNRs (where supported) and/or passive group booking.  
EMDs can be issued against the Group name (preferred by UA) or designated passenger name.
1G: >0SVCUAEK1CDG14NOV-NG/D/997/GROUP DEPOSIT/20000.00   use 'NG' if referencing the group name
1P: >0SVCUAEK1YUL05JAN-N1/D/997/GROUP DEPOSIT/5000.00
1V: >0SVCUAEK1PVR21DEC-N1/D/997/GROUP DEPOSIT/10000
United requires an OSI to be sent for Group Deposit/Down Payment  
1G:  >SI.UA*EMD 0169999907490
1P:  >3OSIUA EMD 0169999907490
1V:  >@:3OSIUA EMD 0169999907490
More Examples:
>0SVCUAEK1GIG16OCT-N1/D/993/REBOOK FEE INTL/100.00
>0SVCUAEK1LHR17OCT-N2/D/995/CANCEL FEE/150.00 issue EMD prior to cancelling ET & PNR
>0SVCUAEK1MEX21OCT-N1/D/98J/STRETCHER FEE/125      use only as specifically directed by UA personnel
For assistance with an EMD issued prior to 05 May, 2016 please send an email to ua-distribution-gds@united.com .  UA RES will not be able to display the data.