| EMD Fact Sheet | ||||||||||
| Airline Name | Air Vanuatu (NF) | |||||||||
| Implementation Date | 20th March 2014 | EMD-S | ||||||||
| Description of fee | RFIC | RFISC | Method | Group | EMD Type | ICW | Refund | Void | Exchange | |
| Oxygen | I | OXY | Manual SVC | N/A | EMD-S | Y | Y | Y | Y | |
| Stretcher | I | STR | Manual SVC | N/A | EMD-S | O | N | Y | N | |
| Service Charge - Reissue/Exchange | D | 98I | Manual SVC | N/A | EMD-S | Y | N | Y | N | |
| Deposits Down Payments | D | 997 | Manual SVC | N/A | EMD-S | O | Y | Y | Y | |
| Group Finals | I | FIN | Manual SVC | N/A | EMD-S | O | Y | Y | Y | |
| Notes: | ||||||||||
| There is no need to create an SSR for oxygen | ||||||||||
| ALL OTHER processes related to oxygen will be handled internally by NF. This includes: | ||||||||||
| 1 | Updating the PNR with any SSRs IF REQUIRED | |||||||||
| 2 | Organising the Oxygen | |||||||||
| GROUP DEPOSIT | ||||||||||
| 1. Travel Agent must contact NF local office for a group deposit. | ||||||||||
| 2. Travel Agent to raise an EMD-S using standard EMD-S process. | ||||||||||
| 3. Travel Agent reports document number back to NF office. | ||||||||||
| 4. NF creates group booking | ||||||||||
| 5. NF inserts Travel Agent’s EMD number on booking and updates EMD-S document to used. | ||||||||||
| 6. NF will use the EMD-s number as FOP when issuing tickets. | ||||||||||
| GROUP FINAL | ||||||||||
| 1. Travel Agent liases with local NF office for fare, taxes and other fees | ||||||||||
| 2. Travel Agent raises EMD-S using standard process | ||||||||||
| 3. Travel Agent advises NF office of EMD-S document number | ||||||||||
| 4. NF inserts Travel Agent’s EMD number on booking and updates EMD-S document to used. | ||||||||||
| 5. NF will use the EMD-s number as FOP when issuing tickets. | ||||||||||
| OXYG/STCR | ||||||||||
| 1. Travel Agent liases with local NF office to advise oxygen or stretcher is needed for passenger | ||||||||||
| 2. Oxygen/Stretcher are manually priced. | ||||||||||
| 3. Travel Agent raises EMD-S for each service code type | ||||||||||
| 4. Travel Agent advises NF office of EMD-S document number | ||||||||||
| 5. NF organizes oxygen/stretcher. | ||||||||||
| 6. NF updates booking and updates EMD-S appropriately. | ||||||||||
| Examples: | ||||||||||
| >0SVCNFEK1VLI26FEB-N1/I/OXY/OXYG/100.00 | ||||||||||
| >0SVCNFEK1VLI08MAR-N1/I/STR/STRE/100.00 | ||||||||||
| >0SVCNFEK1VLI08MAR-N1/D/98I/REIS/100.00 | ||||||||||
| >0SVCNFEK1VLI08MAR-N1/I/FIN/DPSF/100.00 | ||||||||||
| >0SVCNFEK1VLI08MAR-N1/D/997/DPST/200.00 | ||||||||||