| EMD - S Fact Sheet | ||||||||||
| Airline Name | Lufthansa(LH) | |||||||||
| Implementation Date | 24th March 2014 | |||||||||
| Description of fee | RFIC | RFISC | Method | Group | EMD Type | ICW | Refund | Void | Exchange | |
| Rebooking Fee | D | 993 | Manual SVC | N/A | EMD-S | Y | N | Y | N | |
| Cancellation Fee | D | 995 | Manual SVC | N/A | EMD-S | Y | N | Y | N | |
| Pre Paid Baggage | C | 0AA | Manual SVC | N/A | EMD-S | Y | Y | Y | Y | |
| Deposits Down Payments | D | 997 | Manual SVC | N/A | EMD-S | O | Y | Y | Y | |
| Refundable Balance | D | 996 | Auto-generated | N/A | EMD-S | Y | Y | N | N | |
| Unaccompanied Minor | E | 0BH | DAS | UN | EMD-A | Y | Y | Y | Y | |
| Oxygen | E | 0B4 | DAS | MD | EMD-A | Y | Y | Y | Y | |
| Paid Seats | A | 0B5 | Smartpoint | SA | EMD-A | Y | Y | Y | Y | |
| First Checked Bag | C | 0CC | DAS | BG | EMD-A | Y | Y | Y | Y | |
| Notes: | ||||||||||
| Rebooking Fee | ||||||||||
| LH has a separate process for Rebooking fee (D/993) EMD, normally this fee has a USED status at issuance but for LH the EMD will move to USED during their nightly file processing. | ||||||||||
| Agent should NOT complete a Refund or Exchange the EMD during this period between moving from OPEN to USED - if this process is not followed an ADM will be raised | ||||||||||
| EMD-S Formats | ||||||||||
| Examples: | ||||||||||
| >0SVCLHEK1FRA26FEB-N1/D/993/REBOOKING FEE/50.00 | ||||||||||
| >0SVCLHEK1MUC08MAR-N1/D/995/CANCELLATION FEE/100.00 | ||||||||||
| >0SVCLHEK1FRA08MAR-N1/C/0AA/PREPAID BAGGAGE/200.00 | ||||||||||
| >0SVCLHEK1FRA08MAR-N1/D/997/DEPOSITS DOWN PAYMENTS/1000.00 | ||||||||||
| Refundable Balance - REFUNDABLE BALANCES | ||||||||||
| SVC segment example (Auto-generated at time of RB EMD issuance - may not be manually entered): | ||||||||||
| SVCLHHI1FRA31JAN-D/996/REFUNDABLE BALANCES/NM-1SMITH/JOHN/2209999903766C1/245.00/EUR | ||||||||||
| Unaccompanied Minor - UMNR | ||||||||||
| 1G Entry: >DAS01L1*TX-UM14 | ||||||||||
| 1P Entry: >DAS01L1*TX-UM14 | ||||||||||
| 1V Entry: >DAS01L1*TX-UM14 | ||||||||||
| Oxygen | ||||||||||
| Agents must inlcude SSR MEDA in the PNR prior to requested the Oxygen Fess | ||||||||||
| 1G ENTRY >SI.MEDA*NEEDS OXGYEN | ||||||||||
| 1V ENTRY >@:3MEDA/NEEDS OXGYEN | ||||||||||
| 1P ENTRY >3SAMEDA/NEEDS OXYGEN | ||||||||||
| Paid Seats must be request via Smartpoint | ||||||||||
| For Paid Seats if the SSR ASVC elemt is returned as KD with a 0.00 value EMD Issuance is required, SSR ASVC with KK status do not require EMD documents. | ||||||||||
| First Checked Bags | ||||||||||
| Only applicable when using LH Branded Fares | ||||||||||
| Pre Paid Baggage | ||||||||||
| Used when the passenger does not know yet which baggage he will have when traveling. The EMD/S document will then later be re-issued by LH at the airport. | ||||||||||