Index of Formats
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CARMASTER LOW TO HIGH RATE AVAILABILITY DISPLAY
BASIC CAR TYPE DISPLAY
CAR INDEX DISPLAY
AVAILABILITY
      Basic Availability (CAA) with Air Segment
      Low to High Availability (CAL) with Air Segments
      Low to High Availability (CAL) without Air Segments
      Qualified Availability (CAQ) with Air Segment
      Car Codes
      Search Qualifiers
      Availability Update
SELL
      Reference Sell
      Direct Sell
      Request Car (not represented in CarMaster) via Carrier
      Change Segment Status
      Optional Fields for Segment Sell
CAR MODIFY
      Types of Modifications
      Cancel Car Segments
AUTOMATED RULES VIEWING
INDEX
CAR REFERENCE POINTS
CAR DESCRIPTION
      Display Location Policy Menu
      Additional Location Policy Displays
      Corporate Policy Display
      Additional CAD Entries
      Location Keywords
      Corporate Keywords
QUEUEING TO A VENDOR

CARMASTER LOW TO HIGH RATE AVAILABILITY DISPLAY

Use CAL for a leisure client who is searching for the lowest rate or business client who has a Corporate Discount (/CD-) number.  The rates are sorted low-to-high by Approximate Total rate amount.

Input:  CAL01SEP-04SEPDXB/ARR-1600/DT-0900

Response: Fig. 8594_04.jpg

Explanation:

1.         The input, preceded by SOM (Start Of Message) for quick modification.
2.         Pick up point; pick up day of week, date, time; return date; rate category (standard and promotional) and local currency code (AED).
3.         Column indicator
4.         Column headers.
5.         Line number
6.         Inside link indicator
                        *           inside link
                        +          inside availability
                        blank    no link
7.         Vendor name (if followed by   +   indicates franchise)
8.         Location Indicator
                        T          Terminal
                        O          Off-terminal
9.         Availability status indicator
                        S          available for rental
                        N          on request
                        C          car not available / sold out
10.        Rate guarantee indicator code
                        G          Guaranteed rate
                        Q          Quoted rate, subject to change
                        @         Converted rate - stored in a currency different from display currency
                                    (see individual rule (CAV) for details)
11.        Car Type Codes
12.        Rate in local currency unless other wise requested
13.        Required charges indicator
                        +          charges apply, check CAV

                        R          return to rental location required
                        blank    not applicable
14.                   D          Daily rate

                        E          Weekend rate
                        W         Weekly rate                                              

15.        Number of free miles / kilometres
                        UNL      unlimited
16.        Charges per extra mile/kilometre
17.        Approximate cost of the hire for the time requested (including all extra taxes fees and mandatory charges)
18.        Vendor alert prompt
19.        Page number
20.        Paging prompts
 

           

             CAL*PD  page down

           

             CAL*PU   page up

Input: CAL03AUG-05AUGLHR/ARR-10A/DT-3P/CD-ZIC999999 (including a corporate code)

Response: Fig. 8594_02.jpg

Note:  The rates are Fully Qualified against the agent entry.  All rates shown include corporate benefits associated with the CD number entered in the availability request.

BASIC CAR TYPE DISPLAY

PLEASE NOTE THE CAA FUNCTIONALITY WAS WITHDRAWN FROM
THE SYSTEM ON 05JANUARY2007.

PLEASE USE CAL FORMATS FOR CARHIRE AVAILABILITY.

CAR INDEX DISPLAY

Input:  CAICASABLANCA

Response: Fig. 8594_03.jpg

Explanation:

1.         The input, preceded by SOM (Start Of Message) for quick modification.
2.         Location; date
3.         Area alpha identifier followed by area type title
4.         Line number
5.         Vendor code
6.         Vendor name with link indicator
                        *           inside link
                        +          inside availability
                        blank    no link
7.         Location code, usually three letter city code plus other characters
8.         Location address (access (CAD) ADDR policy for complete address information)
9.         Distance and direction from reference point
10.        Paging prompts           

             CAI*PD             page down

             CAI*PU             page up

11.        Page number

AVAILABILITY

Basic Availability (CAA) with Air Segment

H/CAA

PLEASE NOTE THE CAA FUNCTIONALITY WAS WITHDRAWN FROM
THE SYSTEM ON 05JANUARY2007.

PLEASE USE CAL FORMATS FOR CARHIRE AVAILABILITY.

Low to High Availability (CAL) with Air Segments 

H/CAL

Following Flight or Prompt

CAL/DT–1500

Request low to high availability; assumes arrival city, arrival time and pick up date from preceding air segment; all car types, manual and automatic, air/non-air conditioning, terminal/off terminal locations, and all vendors; return date defaults to 1 calendar day following pickup date, drop time 1500

CAL–25OCT/DT–1100

Request availability from arrival date, time and city of preceding segment, drop off 25OCT, drop time 11 am

CAL.I/DT–2000

Request low to high availability for intermediate (I) size cars, drop time 8 pm


Inserting between Flights

/2+CAL/L–R

Insert after segment 2 and request low to high availability for resort (R) locations

/1+CAL/ZI

Insert after segment 1 and request low to high availability for specific vendor

/3+CAL–E/UNL

Insert after segment 3 and request low to high availability for weekend rates (E) and unlimited mileage (UNL)

/1+CAL/GUAR

Insert after segment 1 and request low to high availability for guaranteed rates (GUAR)

/2+CAL/VNOK

Insert after line 2 and request low to high availability in NOK currency


Note: CarMaster assumes return date, time and drop location from the following air segment.

CAL*R

Redisplay last low to high availability screen

CAL/N

Turn off TravelScreen preference mode

Low to High Availability (CAL) without Air Segments

H/CAL

CAL10MAYVIE/ARR–1100/DT–0900

Request low to high availability without air segment using mandatory data of pick up date 10MAY, city VIE and arrival time 1100, and drop time 0900 (the next day)

CAL10MAY–17MAYLGA/ARR–1600.C @ABCD/ZE/GUAR/DT–0900

Request low to high availability for arrival at La Guardia 10MAY at 1600, for vendors offering compact cars (C), using rate access code ABCD, guaranteed rates (GUAR) and drop time 0900

CAL24AUG–28AUGCALAIS/ARR–1000 /VGBP/DT–0900/D–1

Request low to high availability for 24AUG pick-up, 28AUG drop-off, with reference point CALAIS, 1000 pick-up time, and in GBP currency and drop time 0900, within 1 mile of Calais

CAL26AUG-28AUGDEN/ARR-0900/DT- 1600/SORT Request Low to High availability 26 to 28August in 
Denver and arrange in order of Low to High by unit rate amount instead of by Approximate Total.. 

CAL2/ARR–1045/DT–0900

Request low to high availability from line 2 of CAI display with 1045 arrival time and drop time 0900

CAL*R

Redisplay last low to high availability screen

Note: If requesting a city name in full without /L–C an index will be displayed. Tab and enter the required line numbers or area to obtain the availability display.

From a CAI:

To display availability for location in line 2, 5, and 7 CAL2+5+7
To display availability for all locations in area B CALB

Qualified Availability (CAQ) with Air Segment

The CAQ function is no longer supported - use CAL.

Car Codes

H/CART

Car codes consist of four characters (e.g. ECMN). One character comes from each of the following four groups:-     

1. Car Size - By default all sizes automatically display on CAL

M

Mini

E

Economy

C

Compact

I

Intermediate

S

Standard

F

Full size

P Premium

L

Luxury

X

Special

2. Car Type - By default all types automatically display on CAL

B

Car/ 2 door

C

Car/ 2 or 4 door

D

Car/ 4 door

S

Sport

T

Convertible

X

Special


The following types must be requested, otherwise they will not display

F

Four wheel

L

Limo

P

Pick-up truck

R

Recreation

V

Van

W

Wagon/Estate

J All Terrain vehicle
K Van (cargo)

For example, to request all car sizes that are 4 wheel drive:

 .*F

Display all 4 wheel drive cars

3. Transmission Indicator  - By default both types automatically display

A

Automatic

M

Manual


4. Air Conditioning   - By default both types automatically display

N

No

R

Yes

Search Qualifiers 

H/AVQU

Car Types

.ECAR+CCMR

Different car types

.E

Specify economy size cars only

.*T

Convertibles - all sizes


Note: An asterisk ‘*’ can be used instead of a car size, indicating that you wish to see ‘All car sizes’, followed by the car type.

Car Vendor codes    

/ZE+ZD+AL

Vendor; up to 4 may be specified

Location    

/L-A

Airport location (default)

/L-C

City location

/L-R

Resort location

/L–ZEMADC01

Specific City location 01 for Hertz (ZE) in MAD; vendor code is mandatory

/L-O

Off-Terminal (main) location

/L-T

Terminal (main) location

/L-AS

Terminal/off-terminal (secondary)

/L-ES

East suburban location

/L-NS

North suburban location

/L-SS

South suburban location

/L-WS

West suburban location

Reference Point    

/R–SUN CITY

Reference Point gives index display

Distance and Direction 

H/CDD

/D–5MS

Car vendor located less than or equal to 5 miles south of specified point

/D–15KNE

Car vendor located less than or equal to 15 Kilometres north east of specified point

/D10K

Car vendor located within 10 kilometres of specified point (Note within 10% range)

/D10–15MS

Car vendor located between 10–15 miles south of specified point

/D+10W

Car vendor located greater than or equal to 10 miles west of specified point

/D–K

Converts displayed distances from miles to kilometres

/D–M

Converts distances to miles


Rate Code

@SUPER

Rate code; any valid 1-6 character code after @

Optional        

/GUAR

Guaranteed rates only

/CD-ZE123456 Corporate Discount number (include the vendor code)
/DO-SYDC01 Drop off location (when different from pick-up location)
/ID-JD8765434 Customer identification number

Unlimited Mileage      

/UNL

Unlimited mileage allowance


Currency

/VEUR

Display rates in EUR (Euro)


Preference

/N

Cancel Travel Screen preference mode

Drop Off

/*DO

Rates allowing a one way drop off only
If the one-way qualifier has been added in the availability request, this step is not needed.

/*ALL

Rates allowing both one way drop off and return to rental location


Validation

/UNV

Unvalidated - displays all rates regardless of rules application or availability status

/VAL

Validated  (default)

Example:

CAL–06OCT.ECMR/ZD/UNL/*DO/DT–0900

Availability, drop off date 6OCT for specified car type, specified vendor with unlimited mileage with one way drop off; pick up date, time and city taken from previous air segment and drop time 0900

Availability Update

H/CAU

CAU17MAY

Update and redisplay availability for 17MAY pick up

CAU–12DEC

Update and redisplay availability for 12DEC return

CAU.I

Update and redisplay availability to show intermediate (I) size cars

CAU.*T

Update and redisplay availability to show all sizes of convertibles (*T)

CAU/ZE

Update and redisplay availability for specific vendor

CAU/ARR–0900

Update and redisplay availability for 0900 arrival time

CAUJNB/L–C

Update and redisplay availability for city locations in JNB

CAUVIE

Update and redisplay availability for pickup in VIE

CAU/GUAR

Update and redisplay availability for guaranteed rates (GUAR) only

CAU/UNL

Update and redisplay availability for unlimited mileage (UNL)

CAU/VSEK

Update and redisplay availability in SEK currency

CAU/R

Update and redisplay availability for Airline/Credential rates

CAU@ECON

Update and redisplay availability for rate code ECON

CAU/N

Updates availability to show all vendors and all car types

CAU/PREF–ON

Updates availability with Travel Screen Preferences on

CAU/PREF–OFF

Updates availability with Travel Screen Preferences off

CAU/DT–0900

Updates Drop Time

SELL

Reference Sell

H/N1A2 N1A1/DO–/ID–/CD–/SI–/SQ–/FT–/BS–/NM–/G–/DL–/IT/PR-/DEL-/COL-
–Sell car from availability

N1A1

Need one car column A, line 1

/DO-

Drop off location (when different from pick-up location)

/ID-

Clients ID number

/CD-

Corporate Discount number

/SI-

Service Information

/SQ-

Special Equipment

/FT-

Frequent Traveller number

/BS-

Booking Source

/NM-

Name Override

/G-

Payment Guarantee

/DL-

Drivers Licence

/IT

Tour number

/PR–

Prepayment

/BR- Billing Reference
/DEL Delivery Address
/COL Collection Address

Examples

N1A2

Sell one car from column A, line 2

N1B3/NM–JONES

Sell 1 car from column B line 3 with customer name Jones

Delivery and Collection sub codes

*A- Location address (maximum 60 characters)
*C- City name (maximum 30 characters)
*S- State/Province code (maximum 2 characters)
*Y- Country code (maximum 2 characters)
*P- Postal Code (maximum 10 characters)
*T- Customer telephone number (maximum 20 characters)
*I- Site ID (maximum 8 characters)
*L- Location Name (maximum 30 characters) (some car companies will not allow a location name to be sent.  In that case, the car company will return an error.)
*SAME (these 4 characters only) indicating address information for the collection is the “same” as that for the Delivery address.

Example

N1A1/DEL-*

A-123 CUBS STREET*C-CHICAGO *S-IL*Y-US*T-630 123 4567/COL-*SAME

Sell one car from column A, line 1, deliver to address in Chicago, Illinois, USA and collect from same address.

Direct Sell

Note: Direct Sell entry may be made without air segments

H/0CCR

0CCRXENN1MIA04JUN–07JUNECAR/ARR–0900/DT–1000
plus any optional fields

0CCR

Direct Sell Entry

XE

Vendor Code

NN1

Need one car

MIA

In MIA

04JUN

Pick-up date

–07JUN

Drop-off date

ECAR

Car Type

ARR–0900

Arrival time

DT–1000

Drop-off time

0CCRALNN1CCAR/DT–10P/RC–AFD123

Direct sell; picks up city, arrival date and time, from previous air segment, assumes 1 calendar day, drop off time 10 pm, then optional fields

/1+0CCRZIECMN/RC–BEST

Insert after segment 1; assumes details from previous and following flight segments

0CCRZENN1AMS1JUN–2JUNECMN/ ARR–1100A/DT–1700/RC–ABCD

Direct sell, no previous air segment, drop time 5 pm with optional fields

Request Car (not represented in CarMaster) via Carrier

H/0CAR

0CARAZNN1FCO20NOV–25NOVECMR/ BS–74329812/SI–PYRAMID CARS

Request non Galileo® system car rental from ALITALIA at Rome airport, with pick up date 20NOV, drop off date 25NOV for car type ECMR with agency IATA number, and vendor name Pyramid Cars

Change Segment Status

 H/@CAR

@ 1HK

Change status of segment 1 to HK

@ 1.3.5HK

Change status of segments 1, 3 and 5 to HK

Optional Fields for Segment Sell

H/CAR/

/ARR–1400

Arrival time (direct sell only)

/ARR–9A–BA244

Advise vendor of arrival time and flight number (direct sell only)

/BS–843920

Booking source

/BN-BILLING NUMBER Billing number to be used in conjunction with eVoucher

/CD-123456

Corporate discount number 

/CF–7349210

Confirmation number

/DC–GBP30.00

A drop off charge (valid only with CAA reference sells and direct sell entries)

/DL–DOEJ15987

Driver’s licence number

/DO–SYDC01

Drop off location (when different from pick-up location)

/EVV-VOUCHER TYPE eVoucher type to be used in conjunction with Billing Number

/FT–BA3756925

Frequent traveller number

/G–AX98567432859EXP1107

Payment guarantee

/ID–JD8765434

Customer identification number

/ITAA847563

Tour number

/NM–DOE JOHN

Name overrides first name field in BF (valid only with initial (not modify) sell entries)

/PR–50.00

Prepayment information

/PUP–FAOR29

Pickup at resort location (valid only with CAA reference sells and direct sell entries)

/RC–ACD123

Rate code identification (valid only with CAA reference sells and direct sell entries)

/RT–USD229.95DY–.31 MI 100 MI

Rate override

/SI–DSRS 2 DOOR

Special service information

/SQ–CSI

Special equipment request (Refer to H/CARE for codes)

Refer also to: What special equipment codes are used by CarMaster vendors in Galileo and Apollo?

/W–J SMITH 63 COBB ST LONDON WIY 2AV

Address for written confirmation

/W

Copies address from BF to car segment

CAR MODIFY

H/CAM

Types of Modifications

D

Date (Original request is cancelled and re-booked) and/or arrival time

O

Optional (Original request is modified)

T

Type of car (Original request is cancelled and re-booked)

X

Cancel optional fields(s)

CAM2D/11DEC–18DEC

Modify pick up and return dates for segment 2

CAM2D/11DEC

Modify pick up date for segment 2

CAM2D/11DEC/ARR–1500

Modify pick up date and time for segment 2

CAM3D/–18DEC/DT–0900

Modify return date and time for segment 3

CAM4O/FT–AA479210

Add or modify optional data for segment 4

CAM6T/CCAR

Modify car type for segment 6

CAM4X/SI

Cancel special request optional field for segment 4

CAM2O/DT–0900

Modifies Drop Time

Cancel Car Segments

H/XCAR

Note: Do NOT use I (ignore) or XI (cancel itinerary)

X2

Cancel segment 2

XC

Cancel all segments which are cars

@9XK

Change status of segment 9 to XK without generating message to vendor

AUTOMATED RULES VIEWING

H/CAV

CAVA4

Rules from availability on line 4 (CAL only)

CAVS6

Rules from car segment 6 (Booked from a CAL only)

INDEX

H/CAI

CAISYD

Display list of car locations in SYD, assumes today’s date

CAICOLISEUM

Display list of vendors in proximity to the Coliseum

CAI25OCTRIO

Display list of vendors in RIO for future date

CAI11SEPGVA/TR+ZE

Display list of specific vendors in GVA for 11SEP

CAIFRANKFURT

Display an index of Frankfurt city locations

CAINCE/L–R

Display resort (R) locations in NCE

CAI*R

Redisplay last index accessed

CAL4/ARR–1500/DT–0900

Request availability from line 4 of CAI for 1500 arrival time, drop time 0900

CAIPAR/D–5K

Displays index of locations within 5km of Paris city centre

CAR REFERENCE POINTS

HORRIO

Display reference points for Rio

CAL15MAR–18MARHARRODS/ ARR–0900/DT–0900

Request low to high availability from specified reference point


Note: If requesting a city/reference point, an Index will be displayed. Tab and enter the required line numbers or area to obtain the availability display.

CAR DESCRIPTION

Display Location Policy Menu

H/CAD and H/CLPD

CADA8

Display location policy from availability column A, line 8 of CAA or CAL screen

CAD1

Display location policy from line 1 of CAI display

CADS5

Display location policy of car in segment number 5

Additional Location Policy Displays

CADA8/CARS

Display "CARS" policy for location/rate on line number 8 from an availability display

CADZEDEN

Display location policy by vendor and location, assumes today’s date

CAD22MARZEARN

Display location policies by date, vendor and location

CADZEDUB/INS+PAI

Display location policies for vendor ZE in Dublin, requesting insurance and personal accident insurance policies

CADZDMILC01/2+17+6

Display location policy by vendor (ZD) for location MILC01, and request the keywords 2, 17 and 6

Corporate Policy Display

H/CCPD

CADZI

Display corporate policy of vendor ZI; assumes today’s date

CAD11SEPZI

Display corporate policy effective 11SEP for specific vendor

CADZD/2+25+28

Display corporate policy for specific vendor and request keywords by number

CADZE/INS+CLUB

Display corporate policy for specific vendor and request insurance and club membership details

CADZR/2+NEWS

Display corporate policy for specific vendor and request keywords by number and name

Additional CAD Entries

H/ACAD

CAD*R

Redisplay last active CAD keyword screen

CAD*MENU

Display menu after keyword information was shown and last active menu

CADMENU*PD

Page down to display additional menu subjects

CAD*PU

Page up to display additional information for subject

Location Keywords

H/LKWD

Keyword Title

Description

Sequence number

AGE

AGE REQUIREMENTS

1

CARS

CAR/VEHICLE TYPES

2

CDW

COLL DAMAGE WAIVER

3

DROP

DROPOFF/ONEWAYS

4

EXPR

EXPRESS SERVICE

5

GAS

REFUELING POLICY

6

HOURS

HOURS-OPER/BUSNS

7