Index of Formats
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HOTEL AVAILABILITY DISPLAY

 

HOTEL INDEX DISPLAY

 

HOTEL COMPLETE AVAILABILITY DISPLAY

 

FILL-IN FORMAT

 

AVAILABILITY

Basic Availability (HOA) with Air Segment

Basic Availability (HOA) without Air Segment
Complete Booking Code Availability
Search Qualifiers
Booking Codes
Search Qualifiers Common Features
Hotel Availability Update

SELL

Reference Sell
Direct Sell
Request Hotel (not represented in RoomMaster) via Carrier
Optional Fields for Segment Sell   

HOTEL MODIFY

Cancel Hotel Segments
Change Segment Status (from KK to HK)

HOTEL INDEX

Postal Code Search
AAA Rating Search

HOTEL REFERENCE POINTS

 

RATE RULES

 

HOTEL DESCRIPTION

Chain and Property Description
Primary Property Keywords
Primary Chain Keywords

QUEUEING TO HOTEL VENDORS    

 

 

HOTEL AVAILABILITY DISPLAY

Input: HOA29MAR-3NTAMSTERDAM

Example screen response:

Image

Screen explanation:

Item:

Explanation:

Line 1:

HOA29MAR-3NTAMS/R-AMSTERDAM/-30M

 

Hotel Availability format with default distance qualifier of 30miles

Line 2:

AMSTERDAM

29MAR-1APR

3NT

1ADULT

MI

RATES

FROM

 

Reference point

Check-in and check-out dates

Number of nights

Number of adult occupancy

Column header (miles)

Column header (rates)

Column header (rates starting from)

Line details:

A

C

R

!

#

HL

AMSTERDAM HILTON

APOLLOLAAN AMSTERDAM

2SW

 

EUR

229

@

 

Inside Shopper Rates Available

Inside Shopper Rates Closed

Inside Shopper Rates on Request

Best Available Rate

Lowest Public Rate indicator

Hotel vendor code

Hotel name

Short hotel address

Distance and direction from the reference point (AMSTERDAM)


Currency code

Lowest rate

Rate will change during the period of stay

Bottom line:

HOA*PD

HOC...

HOD...

 

Tab to page down for more availability

Tab and enter line number for Complete Availability

Tab and enter line number for Hotel Description

HOTEL INDEX DISPLAY

Input: HOISYD

Example screen response:

Image

Screen explanation:

Item:

Explanation:

Line 1:

HOI31AUG-1NTSYD/D-30M

 

Hotel Index format with default Distance qualifier of 30miles

Line 2:

KINGSFORD SMITH

LOCATION

MI

DIR

 

Reference point

Column header (location)

Column header (miles)

Column header (direction from reference point)

Line details:

!

#

WW

STAMFORD PLAZA SYDN

A

C

CNR OF ROBEY AND O R

1N

 

Best Available Rate indicator

Lowest Public Rate indicator

Hotel vendor code

Hotel name

Airport location

City location

Hotel address

Distance and direction from the reference point

HOI*PD

HOC...

Tab to page down for further hotel listings

Tab and enter line number for Complete Availability

*LW26039* STAY 3 NIGHTS GET 1 NIGHT FREE ON BAR >HL1·

Promotional headline from hotel vendor. Tab to view information.

 

HOTEL COMPLETE AVAILABILITY

Input: HOC3  (from an HOA or HOI display)

Example screen response:

Image

Screen explanation:

Item:

Explanation:

Lines 1 and 2:

*HOC*

RD

15925

RD BLU AMSTERDM AIR

01NOV-03NOV 02NT 1 ADULTS

SEE HOV FOR FULL RATE INFORMATION

 

Hotel Complete Availability

Radisson

Property number

Hotel name

Check-in and check-out dates, number of nights and number of adult occupancy

Refer to HOV for rate information

Line 3:

RATE

CUR

Rate rule indicators:

COM

CAT

GT

 

RF

CR

 

Rate

Currency

 

Commissionable Y or N

Rate category

Guarantee (G), Deposit (D), Prepay (P) or Hold Time.

 

Refundable Y or N

Credentials required Y or N

Ref line details:

BED AND BREAKFAST-FREE BROADBAND

STANDARD GUEST ROOM

Summary of room details

HOC*PD

HOV.

HOA*R

N1INSIDE.

Tab and page down for further availability

Tab and enter item number for rule information

Re-display Hotel Availability

Tab and enter item number to book accommodation

*LW26039* STAY 3 NIGHTS GET 1 NIGHT FREE ON BAR >HL1·

Promotional headline from hotel vendor. Tab to view information.

FILL-IN FORMAT

 

H/HOA/

 

HOA/

Request fill-in format for basic hotel availability

/2+HOA–3NT/2/

Insert fill-in format after segment 2, check-out date three nights later, for 2 adults

HOA15NOV–20NOVMEL2/

Request fill-in format for 2 adults, on specific dates in Melbourne

HOI/

Request fill-in format for hotel index

HOU/

Update previous availability or index fill-in format

HO*R

Redisplay fill-in format

 

AVAILABILITY

 

Basic Availability (HOA) with Air Segment

 

H/HOA

 

HOA

Request availability for date and arrival city of preceding air segment; default is 1 night and 1 adult

HOA–2NT

Request availability for 2 nights

/2+HOA

Insert availability after segment 2

HOA/2

Request availability for 2 adults

HOA–2NT/2/T–C

Request availability for 2 nights for 2 adults with an optional search qualifier

HOA/HI

Request availability for a specific hotel chain (HI)

HOAROM/F–POOL+HEA

Override arrival airport and request 2 optional features

HOA19NOV–4NT

Override the In/Out dates

HOA*PH

Page to the top of the display

HOA*R

Redisplay previous availability

HOA*R/CHF

Redisplay previous availability in another currency CHF (Swiss Francs)

HOA/VEUR

Request availability in EUR currency


Basic Availability (HOA) without Air Segment

 

H/HOA

 

HOA15NOV–20NOVATH2 or
HOA15NOV–5NTATH2

Request availability for 5 nights near Athens airport for 2 adults

HOA1NOV–3NTBRUSSELS/2/ N–METROPOLE

Request availability at specific hotel
HOA Hotel Availability
1NOV Check-in date
–3NT For 3 nights
BRUSSELS City
/2 Number of adults
/N– Name Qualifier
METROPOLE Hotel name

HOA15NOV–3NTVIENNA/D–5

Request availability without an air segment for 3 nights at hotels within 5 Km/5 M of  Vienna city; (note Km or M will display depending on which country the agent is in)

HOA15NOV–5NTATH2/HI

Request availability for 5 nights for Athens (default 50 miles, or 80 km) for 2 adults with hotel chain HI

HOA15NOV–20NOVATH2/L–A

Request availability 15NOV to 20NOV for 2 adults for Airport hotels near Athens airport

HOA20OCT–25OCTBRU2@IBM/D–5

Request availability 20OCT to 25OCT in Brussels for 2 adults using with IBM special rates within 5 miles of the airport

HOA10MAY–15MAYVIE2/C–WKD/VGBP

Request availability 10MAY to 15MAY in Vienna for 2 adults with weekend rates, and in GBP currency

HOA15NOV–5NTDISNEYLAND2 or
HOA15NOV–5NTLAX2/R–DISNEYLAND

Request availability in LAX for 5 nights for 2 adults, near a specific reference point

 

Complete Booking Code Availability

H/HOC

HOC1

Display complete availability from an Availability or Index display line 1

HOC4/1NOV–2NT

Display complete booking code availability from an HOI or HOA display - hotel on line 4 for 1 NOV for 2 nights

HOC15NOV–5NT31762/2

Display complete availability for specific dates for property number 31762 for 2 adults

HOC*R

Redisplay previous complete availability display

HOC*R/GBP

Redisplay previous complete booking code availability in British pounds (GBP)

HOC15NOV–2NT9594@CWT/C–ALL

Displays Multilevel and Standard rates on one screen for property number 9594

S*HTL/MULTIPLE CURRENCY

Display details of 2006/2007 changes to enhance HOC screen for use of multiple currencies

 

AVAILABILITY

 

Search Qualifiers

H/HSQ

Note: Place all search qualifiers in order of client’s preference.

Distance and Direction

/D–5MS

Hotels located less than or equal to 5 miles south of specified point

/D–15KNE

Hotels located less than or equal to 15 kilometers north east of specified point

/D10K

Hotels located within 10  kilometers of specified point (Note:  Within 10% range)

/D10–15KS

Hotels located between 10 - 15 kilometers south of specified point

/D+10W

Hotels located greater than or equal to 10 miles west of specified point


Hotel Chain

/HI

Requests specifically for a Hotel chain code (HI)


Rate Range and Currency

/V100

Hotel rate approximately 100 local units

/V–100

Hotel rate less than 100 local currency units

/V+100

Hotel rate greater than 100 local currency units

/V100–150

Hotel rate range 100 - 150 local currency units

/VGBP

Hotel currency in GBP


Location

/L–A

Hotels located near airport

/L–BE

Hotels located on beach

/L–BU

Hotels located in business area

/L–C

Hotels located in city

/L–CO

Hotels located in country

/L–D

Hotels located in downtown areas

/L–EN

Hotels located in entertainment district

/L–FI

Hotels located in financial area

/L–HI

Hotels located by highway

/L–LA

Hotels located by lake

/L–MO

Hotels located in mountains

/L–R

Hotels located at resort

/L–S

Hotels located in suburban areas

/L–SH

Hotels located in shopping area

/L–TH

Hotels located in theatre district


Notes: The location identifiers C, A, R, S may be input without the identifier L–.
Place all search qualifiers in order of client’s preference.
City Locations /C
Airport locations /A
Resort locations /R
Suburban locations /S

Property Type

/P–BB

Property type, Bed & Breakfast

/P–HO

Property type, Hotel

/P–MO

Property type, Motel

/P–SU

Property type, All Suites

/P–CO

Property type, Condominium (self catering)

/P–APT

Property type Apartment

/P–RE

Property type, Resorts

Property Name

(Min. 3, max. 12 characters)

/N–PARK LANE

Property name, PARK LANE

/N–BEACH

Any hotel with BEACH in the property name

 

Booking Codes

H/HSQ and H/ASR

A standard booking code consists of 6 or 7 characters, which can be used as search qualifiers.   For example:
A1DCOR        A = Room Type; 1 = Number of Beds; D = Bed Type; COR = Rate Category

Inside Availability hotel participants may use booking codes unique to their reservation system.  These will also be 6 or 7 characters in length, but may not follow the standard descriptions below. 

Room Types

A

Deluxe

B

Superior

C

Standard or Condominium

D

Moderate

N

Non-smoking room

S

Suite

Bed Types

K

King size

Q

Queen size

D

Double

T

Twin

X

Special

E

Budget

S

Single

Note: For condominiums and suites the first character is C or S, the second character the number of rooms and the third character the room type.

Examples:

/B–A1K

Deluxe room with 1 king size bed

/B–*1D

Any room with 1 double bed

/B–D1*

Moderate room with any bed

/B–*2*

Any room with 2 beds

/B–C2B

Condominium with 2 bedrooms, Superior

/B–S1A

Suite with one bedroom, Deluxe

/B–ROH

Run of the House - Room Type will be allocated on checkin


Note: Check the "ROOM" keyword at property level (or chain level) for specific descriptions for all standard booking codes.

Rate Category

H/HTLC

/C–A or  /C–ASC

Association - Discounted rates for association members

/C–B or /C–CLB

Club - special rates for hotel club members

/C–V or /C–CNV

Convention - rates for convention group attendees

/C–C or /C–COR

Corporate - rates for corporate members

/C–F or /C–FMP

Family plan - Family plan rates

/C–G or /C–GOV

Government - rates for government employees

/C–M or /C–MIL

Military - rates for military personnel

/C–P or /C–PKG

Package - package tour rates

/C–S or /C–SEN

Senior citizen rates

/C–L or /C–SPL

Special - special discounted rates

/C–R or /C–RAC

Standard - non-discounted rates

/C–T or /C–TUR

Tour - rates available for tour groups

/C–I or /C–TVL

Travel industry - rates for travel industry employees

/C–W or /C–WKD

Weekend - rates for weekend stay

/C-COR+WKD+SEN Combined rate search

Note: Check the "BOOK" keyword at property level (or chain level) for specific descriptions.

Search Qualifiers Common Features

H/HSQ and H/HTLF

/F–POO

Pool required at hotel

 

Code

Meaning

*

AIR

Air Conditioning

 

BAB

Baby Sitting

 

BAR

Barber

 

BEA

Beauty Parlour

*

CAB

Cable TV

 

CAR

Car Rental

 

CON

Concierge

 

ENT

Entertainment

 

FAM

Family plan

 

FIRE

Property complies with U.S. Fire Safety laws

 

GOL

Golf

 

HAIR

Hairdresser

*

HAN

Handicap facilities

 

HEA

Health club

 

HSI

High speed Internet

IND Indoor pool

*

KIT

Kitchen

 

LAU

Laundry/valet

 

MEE

Meeting room

*

MIN

Mini bar

*

MOV

Movies

*

NOS

No smoking room

 

OUT

Outdoor pool

 

PAR

Parking

 

PET

Pets

 

POO

Pool

 

RES

Restaurant

 

ROO

Room service

 

SAU

Sauna

 

SEC

Secretarial services

 

TEN

Tennis courts

*

WET

Wet bar

Example:

HOA15JUN-10NTNBO/F-POO+MIN+HAIR

Place all search qualifiers in order of client’s preference.


Notes: The feature required can be a room feature or a hotel feature. Use the first three letters, or the phrase as shown. Some hotel features may not be on the premises, however and may be located near the hotel.

*

These may be either room or property features; however RoomMaster® features are validated at property level only. Room features can only be a request on sell, i.e. N1A1DCOR/SI  request a non-smoking room, but the request cannot be guaranteed in advance.


Complete Pricing Plus

H/HSQC

Requirement:

Format:

Example:

Number of children and their ages (2 children, one aged 9 and one aged 11)

/CH-2A9A11

 

HOA2DECDISNEYWORLD/2/CH-2A9A11

Roll away bed request (adult) (one roll away bed)

/RA-1

HOI01DEC-2NTBAH/RA-1

Roll away bed request (child) (one roll away bed)

/RC-1

HOA01DEC-1NTFRA/RC-1

Cot / Crib request

/CR-1

HOC01DEC-3NT12345/CR-1

Specifying number of adults staying

/6

HOA01DEC-05DECSFO/6

Negotiated Rates (Multi-level)

@FORD

Multi-level rate access code FORD


Reference Point

/R–DISNEYLAND

Reference point - check HOR display for list


Transportation  Available

/T–B

Bus transport from arrival or reference point

/T–C

Courtesy bus from arrival or reference point

/T–L

Limousine from arrival or reference point

/T–O

Other transport from arrival or reference point

/T–P

Public transport from arrival or reference point

/T–R

Rental car from arrival or reference point

/T–S

Subway/Underground from arrival or reference point

/T–T

Taxi from arrival or reference point

/T–W

Walk


Postal Code Search

/PC–XXYYYYYYYYYYY

Hotel search using the exact Postal Code (XX= 2 character country code, YYYY= up to 10 characters for the postal code)


AAA Rating Search

/AAA1 or /AAA1–5

American (and Canadian) Automobile Association hotel rating from 1 to 5 (with 5 being the best)

Hotel Availability Update

H/HOTU

HOU/B-A1K

Update the room and bed type availability

HOU/L-A/C-COR

Update multiple search qualifiers

HOU/L-

Delete all location search qualifiers

HOU-2NTAMS/HI

Update availability to 2 nights in Amsterdam for hotel chain HI

HOU/D-K

Convert availability to Kilometres

HOU/@GAL

Update availability with Multi Level rate

HOU/@

Remove Multi Level rate from previous availability entry

HOU24NOV-26NOV

Update hotel availability with new dates

HOU3 (or) HOU/3

Update hotel availability with number of guests per room

SELL

Reference Sell

 H/HSRS

/G–/SI–/CD–/FG–/FT–/EX–/EC–/RA–/RC–/CR–/NM–
Reference Sell for Inside Availability use N1INSIDE followed by any of the optional fields
Reference Sell for a non Inside Availability use N1A1KCOR followed by any of the optional fields

/G–     Guarantee/Deposit
/SI–    Service Information
/CD–   Corporate Discount number
/FG–   Frequent Guest number
/FT–   Frequent Traveler number
/EX–   Extra Adult
/EC–   Extra Child
/RA–   Rollaway bed Adult
/RC–   Rollaway bed Child
/CR–   Crib
/NM–   Name Override

N1A2D3

Sell one deluxe room with 2 double beds from availability line 3

N1B1DCOR

Sell one superior room at the corporate rate from a complete hotel availability display (HOC)

N1B1K4/EX–1/RA–1

Sell one superior room with a king size bed from availability line 4, with optional fields

N1C1T1/SI–ROOM ON TOP FLOOR NO SMOKING/G–DPST CHQ

Sell with several optional fields

/2+N1B1D2/G–AGT

Insert after segment 2 and reference sell one double bed with an optional field

X3+N1B2T1

Cancel segment 3, and reference sell 1 superior room with 2 twin beds from line 1

Direct Sell

Note: Direct Sell entry can be made without air segment

H/0HHL

0HHLBWNN104JUN–07JUN31762A1DCOR–2/
Followed by any of the qualifiers listed previously.

0HHL       Direct Sell Entry
BW          Chain Code
NN1         Need one room
04JUN      Check-in date
–07JUN    Check-out date
31762       Property number
A1DCOR  Booking code
–2            For 2 people

0HHLRANN110NOV–18NOV12345A1QNAT –1@NATL

Direct sell with hotel chain (RA); in date 10NOV and out date 18NOV, property number 12345, a deluxe room with a queen size bed for 1 adult (the whole Booking Code must be specified, otherwise RoomMaster will assume you want to book the RAC), using multi-level access code (NATL)

0HHLHINN111OCT–4NT98766BITCOR–1 /G–AGT/SI–ROOM WITH VIEW

Direct sell with hotel chain (HI) one room; in date 11OCT, for 4 nights at property number 98766, a superior twin bedded corporate room, Guaranteed to agency IATA,  and room request

0HHLRABK1NBO10NOV–18NOV12345 A1Q–1/RT–USD55.00/CF–1234567

Add a segment booked outside the system directly with the vendor (RA) using passive status BK (in NBO; in 10NOV out 18NOV,  property number 12345, deluxe room with queen size bed (will assume A1QRAC)for 1 adult; mandatory rate field USD55; with confirmation number as given by hotel as 1234567); (messages are sent and received if segment is cancelled or modified)

0HTLXLBK1NBOIN10NOV-OUT18NOV03928A1Q-1/RT-USD99.00/CF-1234567/NO SMOKING ROOM REQUESTED Add a segment booked outside the system directly with the vendor (XL) using passive status BK (in NBO; in 10NOV out 18NOV,  property number 03928, deluxe room with queen size bed for 1 adult; mandatory rate field USD99; with confirmation number as given by hotel as 1234567, with free text NO SMOKING ROOM REQUESTED.

Request Hotel (not represented in RoomMaster) via Carrier

0HTLKLNN1LONIN22AUG–OUT24AUGA1D/W-WARREN HOTEL*PARK LANE*MAYFAIR*LONDON*SW15 4PG*0208 392 0291

Request non Galileo® system hotel through KLM as delivering carrier; mandatory items are city (LON), check-in and check-out dates and room type (A1D); address and phone fields are optional, but will print on itinerary

Optional Fields for Segment Sell

 H/HTL/

Note : Use the chain keyword OPTI to find out what optional fields are accepted by a vendor, and how the vendor will respond, for example, HODFE/OPTI

/CD– Y748392

Corporate discount number

/W– 
J SMITH 63 COBB ST LONDON W1Y 2AV

Address for written confirmation

/W

Copies address from BF to hotel segment

/RA–1

Request Rollaway bed, adult charge

/RC–1

Request Rollaway bed, child charge

/CR–1

Request Crib

/EX–2

Request extra adults in existing bedding

/EC–1

Request extra child  in existing bedding

/FT–TW123456

Airline Mileage membership number

/FG– HI216593

Hotel frequent guest program

/SI– GROUND FLOOR ROOM

Special information - request only, not guaranteed

/CF–8971654

Confirmation number

/AGT1234567

Agent/IATA number override

/G–AGT

System automatically appends agency IATA number to Guarantee arival against agency IATA

/G–AX98567432859EXP1105

Guarantee late arrival to credit card

/G–DPSTAX98567432859EXP1105

Credit card will be debited immediately for the required deposit

/NM–PEREJ JMR

Name overrides first name item in BF

/ITAA847655 Tour number

HOTEL MODIFY

H/HOM

Types of Modification

D

Date  (Cancel and Re-book)

R

Room type (Cancel and Re-book)

O

Optional field (Modification only)

X

Cancel optional fields

HOM2D/15JAN–18JAN

Change booking dates for segment 2

HOM3D/10AUG-5NT

Change booking dates to 5 Aug for 5 nights stay

HOM3O/SI–NO SMOKING

Add or change an optional field for segment 3

HOM2R/1A1DCOR–2

Change room or bedding type and/or the number of people

HOM3X/SI

Cancel all optional fields for segment 3

Cancel Hotel Segments

Note: Do NOT use I or XI.

X2

Cancel segment 2

XH

Cancel all hotel segments in BF

@9XK

Remove hotel segment in BF without generating message to vendors

Change Segment Status (from KK to HK)

H/@HTL

@1HK

Change status of segment 1

@1.3.5HK

Change status of segments 1, 3 and 5

HOTEL INDEX

H/HOI

A Hotel Index is a list of hotels stored in RoomMaster, the Galileo hotel reservation system. Availability is not checked, nor is the rate. The rate displayed is for guideline purposes only.

HOIAMS

Request an index of hotels associated with Schipol airport in Amsterdam

HOIAMSTERDAM

Request an index of hotels associated with Amsterdam city

/2+HOI

Insert index after segment 2 (which picks up arrival date, airport code and defaults to 1nights stay)

HOISWINDON

Request index for hotels in Swindon

HOIDISNEYLAND

Request index by Reference Point

HOILON/N–PARK

Request index by city and hotels with PARK in the name

HOI12DEC–3NTROM

Request index by date and city

HOILIS/F–OUT/T–C

Request index using multiple search qualifiers

HOI*PH

Page to top of index pages

HOC2/1NOV

Display complete availability from line 2 of index for 1NOV for 1 night

HOI*R

Redisplay previous index

HOI*R/USD

Convert index display to show currency in USD

Postal Code Search

HOICHI/PC–US60010

Hotel search using the exact postal code for properties in the Chicago area with postal code of 60010; (enter the 2 character country code, followed by up to 10 characters for the postal code)

AAA Rating Search

HOINYC/AAA3

American (and Canadian) Automobile Association hotel rating from 1 to 5 (with 5 being the best)

HOTEL REFERENCE POINTS

H/HOR

HORPRG

Display a list of reference points e.g. areas of Prague

HOA3

Display availability for the reference point on line 3 of the HOR display

HOI2

Display index of hotels for the reference point shown on line 2 of the reference point display

HOR*R

Redisplay previous HOR display

HOA2/12DEC–14DEC/F–POO

Display availability for hotels on line 2 of reference point display with dates and feature

RATE RULES

H/HOV

HOVS2

Display rules for the property booked in segment 2

HOV3

Display rules from rate shown on line 3 of Inside Availability display

HOV/A1DCOR

Display rules from HOC for booking code A1DCOR for non Inside Availability vendors

HOTEL DESCRIPTION

Chain and Property Description 

H/HOD

HODRA

Display the description and keywords of a specific chain of hotels (RA)

HOD/1+4

Display the hotel description keywords numbers 1 and 4

HOD78482/DPST+COMM

Display specific property keywords

HOD*R

Redisplay previous description request

HOS2  or HODS2

Display hotel description from segment 2 of the itinerary

HOS3/1+DPST or HODS3/1+DPST

Display description from segment 3 of itinerary by number and keyword

HOD2

Display hotel description for property from line 2 of index or availability display

Primary Property Keywords

H/HKEY

Keyword

Title/Description

Sequence number

BOOK

BOOKING GUIDLINES

0

CANC

CANCELLATION POLICY

1

COMM

COMMISSION

2

CONT

CONTACTS

3

CORP

CORPORATE RATES

4

CRED

CREDIT CARD POLICIES

5

DIRS

DIRECTIONS TO HOTEL

6

DPST

DEPOSIT POLICY

7

FACI

FACILITIES

8

FAMI

FAMILY PLAN

9

FREQ

FREQUENT TRAVELLER

10

GRPS

GROUP INFO

11

GUAR

GUARANTEE POLICY

12

HELP

CUSTOMER SERVICE

13

INDX

INDEX

14

LOCA

HOTEL LOCATION

15

MEAL

MEAL PLANS AVAILABLE

16

DESC

PROPERTY DESCRIPTION

17

OTHR

OTHER

18

PROM

PROMOTIONAL INFO

19

RECR

RECREATION

20

ROOM

ROOM / UNIT TYPES

21

SERV

SERVICES AVAILABLE

22

TAXS

TAX INFORMATION

23

TRAN

AREA TRANSPORTATION

24

TRVL

TRAVEL INDUSTRY INFO

25



Note: The INDX keyword will list any other/secondary keywords that have been completed


Note: Use the HOV entry to obtain the most up to date information.

Primary Chain Keywords

H/HKWD

Keyword

Title/Description

Sequence number

BOOK

BOOKING GUIDELINES

0

CANC

CANCELLATION POLICY

1

COMM

COMMISSION

2

CONT

CONTACTS

3

CORP

CORPORATE RATES

4

CRED

CREDIT CARD POLICIES

5

DPST

DEPOSIT POLICY

7

FAMI

FAMILY PLAN

9

FREQ

FREQUENT TRAVELLER

10

GRPS

GROUP INFO

11

GUAR

GUARANTEE POLICY

12

HELP

CUSTOMER SERVICE

13

HOUR

HOURS OF OPERATION

14

INDX

INDEX

15

LINK

INSIDE LINK

16

NEWS

NEWS

17

OPTI

OPTIONAL FIELDS

18

PROM

PROMOTIONAL INFO

19

FACT

FACTS

20

ROOM

ROOM / UNIT TYPES

21

TRVL

TRAVEL INDUSTRY INFO

25

INTL

INTERNATIONAL TRAVEL

26



Note: The INDX keyword will list any other/secondary keywords that have been completed.

QUEUEING TO HOTEL VENDORS

GC*11/HTL/FORTE or GC*11/HTL/FE

Check Queuing city for vendor

V.HFE*FREE TEXT

Add hotel vendor remarks

QEB/VVF

Queue booking to vendor

NP.HFE*FREE TEXT

Send message (only) in Notepad format

QEM/VVF

Queue message to vendor